Questions, answered

Practice-management software for licensed massage therapists: clients, scheduling, SOAP notes, intake and consent forms, online booking, invoices, income, expenses, mileage, credentials, and reports, in one app built for solo practitioners.

iPhone and iPad, from the App Store. There is no Android version on the Play Store yet.

Every new account starts with a free 7-day trial of all Pro features, with no credit card required. After that, Pro is $9.99 a month or $79.99 a year. Subscriptions are managed through the App Store and you can cancel at any time.

Yes. The app is available in English and Spanish, and you can switch at any time in Settings.

Security is built into how LMT Assistant stores every record, not added on afterwards.

• Encrypted before it is stored. Client names, contact details, addresses, intake notes, SOAP notes and booking-page messages are encrypted with AES-256, using a key unique to your account.
• Walled off by account. Each account can reach only its own records. This is enforced in the database itself, not only in the app.
• Locked on your phone. The app locks after 15 minutes without use, can require Face ID or a fingerprint to open, and supports two-step sign-in with an authenticator app.
• Every access on record. Sign-ins, and each time a client record is viewed, changed or exported, are logged, and the log cannot be edited or deleted.
• Signed means signed. Signed SOAP notes and client forms cannot be changed. Corrections are added as dated amendments.
• Encrypted in transit and offline. Everything travels over HTTPS, and changes made offline are stored encrypted on your phone until they sync.
• Your data is not the product. No ads, no tracking, and we never sell anyone's information. Documents go to an AI service only when you say yes.

See the Privacy Policy for the full details, including what to know if your practice needs a Business Associate Agreement.

Yes. You can export client charts as PDFs, client lists and financial reports as spreadsheets, and a full backup of your records. Deleting your account in Settings permanently deletes your records and files.

Point your camera at a receipt, tax form, credential, insurance document, intake form or booking screenshot, and the app fills in the details for you to check. Where your phone supports it, the reading happens on the phone. If it cannot read a receipt, tax form, credential or insurance document, the app asks before sending that image to OpenAI. Booking screenshots and intake forms are read only on the phone.

Images are sent to OpenAI only with your permission, with storage turned off. Under OpenAI's API terms they are not used for training, and may be kept for up to 30 days for abuse monitoring. You can always type the details in instead.

Open a client and add a SOAP note, or start one from an appointment. Notes are encrypted. Once you sign a note it is locked, and later corrections are added as dated amendments.

Yes. Enter addresses or pick a saved location, and Google Maps works out the driving distance. Your trips are summarized for tax time.

Pick a client, add services or line items, preview the invoice as a PDF, and share it by email or text. Add your payment handles, such as Venmo, Zelle, Cash App or PayPal, to show them on the invoice. LMT Assistant does not process payments.

One place for your licenses, insurance, CE certificates and transcripts, with photos or PDFs attached and reminders before anything expires.

Most features do. Changes made offline are stored encrypted on your phone and sync when you are back online. Unsynced offline changes expire after 30 days.

On the sign-in screen, tap Forgot Password and follow the link we email you.

On your iPhone or iPad, go to Settings, then your name, then Subscriptions. Refunds are handled by Apple.

Email admin@suite-327.com. We read every message.